Accessibility Statement for Flowers Tooting

Our Commitment to Accessible Flowers Tooting

At Flowers Tooting, we strongly believe that everyone in the Tooting community deserves an equal and barrier-free experience when shopping for flowers online. We are committed to making our website as accessible as possible so that all customers can order Flowers Tooting with ease, regardless of ability. Accessibility is a core value of our online presence, and we work continually to ensure a positive and inclusive experience for all users.

WCAG 2.1 AA Accessibility Standards

Flowers Tooting strives to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 to level AA. These globally recognised standards outline measures and techniques to make web content more accessible for people with disabilities, including those who are blind or have low vision, motor impairments, hearing impairments, and cognitive limitations.

Our team routinely reviews site features, content, and functionality to align with these best practices. By adhering to WCAG 2.1 AA guidelines, we aim to ensure all Tooting customers enjoy a seamless ordering experience and access the essential information about our flowers, services, and delivery options.

Screen Reader Compatibility for Flowers Tooting

We recognise the importance of assistive technologies for many of our customers. To support those who use screen readers and other assistive devices, the Flowers Tooting website is designed for compatibility with leading screen reading software. We use semantic HTML, provide descriptive alt-text for images, and implement clear structure and navigation to help screen reader users efficiently order flowers and browse our floral arrangements.

High Contrast & Visual Accessibility

Visual accessibility is a key consideration in our website design. Flowers Tooting uses high contrast colour schemes that help improve legibility for users with low vision or colour blindness. Text, backgrounds, and important interface elements are selected and tested to meet or exceed contrast ratio requirements set out in the WCAG guidelines, so everyone can read and interact with our online flower ordering platform easily.

Continuous Improvement and Testing

We continually test and review our website to identify and address accessibility issues. Whenever we introduce new features or update content, we assess their impact on accessibility to be sure they support a positive experience for our diverse Tooting customer base. Customer feedback is central to this process, helping us prioritise updates and improvements in real time.

Contact Us for Accessibility Support

If you face any accessibility barriers or difficulties when ordering Flowers Tooting, or if you have suggestions on how we can improve your experience, please contact us or visit our location in Tooting. We are dedicated to providing support and will make every effort to resolve issues promptly. Your feedback helps us fulfil our promise of providing an accessible, inclusive service for everyone in our community.

Accessibility for All Tooting Flower Customers

At Flowers Tooting, our aim is simple: to ensure that every customer in Tooting can order flowers online comfortably, independently, and with confidence. We welcome all visitors to experience our accessible website and invite anyone with suggestions or needs related to accessibility to reach out. Together, we can ensure Flowers Tooting remains accessible and welcoming to everyone in our community.